Student IMC Nescafe Gold Art Direction Customer Experience

Moments That Matter

A campaign that reframes Nescafe´ Gold from everyday instant coffee into a premium ritual for savouring life's simple pleasures.

Industry
CPG & Coffee
Brief from
Courage Inc.
Role
Art Director
Year
2026
Nescafe Gold Moments That Matter campaign visual

Overview

Nescafe´ is one of the world's most recognizable coffee brands, but in North America, Nescafe Gold risks being seen as just another instant coffee. The campaign gives the product a more premium emotional role: a small pause that makes ordinary moments feel worth keeping.

My Role

I help transform research, audience insights, and business objectives into integrated campaigns that connect across digital, social, experiential, retail, and physical touch-points.

Through my work as an Art Director, I also contribute to strategy development, qualitative and quantitative research, audience segmentation, insight generation, creative conceptualization, visual storytelling, and campaign execution.

Team

Art Director
Christine Uy
Copywriter
Nicole Chan
Strategy & Accounts
Andrew Campaner
Strategy & Accounts
Raphael Angeles
The Shift

Turn instant coffee from a shortcut into a signal to slow down.

The more we optimize for efficiency, the more we lose sight of life's simple pleasures. Nescafe’s version of gold is the premium feeling of human connection and savouring life's moments.

The Insight

The more we prioritize efficiency in our lives, we lose sight of life’s simple pleasures.

Just like coffee, life is best enjoyed when we take the time to savour it.

The Big Idea

While Nescafé Gold takes 1 minute to make, the moments it creates last much longer.

Nescafe´ Gold is the premium feeling of human connection and savouring life's moments.

74%

of Canadians in the pitch research feel they are always on due to hybrid work.

39%

of Canadian employees report feeling burned out, making everyday pauses feel more valuable.

1 min

to make Nescafe´ Gold, creating a simple bridge between convenience and a longer-lasting moment.

Just like coffee, life is best enjoyed when we take the time to savour it.

Manifesto

The Manifesto

Nescafé Gold isn’t just about premium taste. It’s about creating premium human experiences, by giving time back for moments that matter.

Nescafe Gold OOH campaign concept
OOH

Golden Reminders in the Middle of Busy Routines

Through the golden shadows we show what that saved time you can get. Our OOH will also include a QR code to our microsite that will be used to expand and bring awareness to our experiential.

Microsite

Invitation to our experiential

A microsite that will be used to expand and bring awareness to our experiential.

Experiential

Take a moment with us

We'll be at High Park in Toronto from April 26 to May 6, where people are already slowing down to enjoy the cherry blossoms.

Influencer Partnership

To bring these moments to life, we want to partner with happy2find, a Toronto street photographer known for capturing candid photos on the TTC, editing them on the spot, and gifting them as keepsakes.

Nescafe Gold sampling and pause station concept

Nescafe´ Gold Sampling

Nescafe´ Gold samples for people to sip while enjoying the cherry blossoms with family, loved ones, and pets. Sampling reframes instant prep as part of the appeal, one minute to make, much longer to remember.

Personalized Golden Jars

A retail extension that makes the premium ritual personal.

Personalized jars can be purchased through our microsite. We want to bring a personal touch to our jars, a sentiment where this isn't just something that will sit in the back of your pantry. Personalization is what makes "Moments that Matter" truly golden memorable.

Personalized Golden Jars campaign concept
Social Media

Cultural Trust & Viral Reach

To expand our campaign awareness digitally, we've created a fun UGC calling for people to pose with their shadows.

Nescafe Gold social media campaign layouts
UGC

#momentsinshadows

This UGC prompt invites people to strike a pose with their shadow, share it across Instagram, Facebook, and TikTok, and enter for a chance to win a Moments That Matter plaque and a year's supply of Nescafe Gold. Every shadow captures a golden moment worth savoring, the same way Nescafe Gold turns one minute of prep into more time for what matters.

Microsite

Where Real Golden Moments Are Shared

All of these moments will live on our campaign microsite. It becomes a curated space where real people’s golden moments are showcased, reinforcing that this isn’t just a campaign, but a collective experience. And it seamlessly connects inspiration to action, from viewing moments to purchasing.

The Rollout

Comms framework · Proposed April 26 – May 6, 2026

A short flight built around cultural timing and shareable pause.

Phase 1 · Awareness

The Reframe

Launch window

  • OOH introducing “Some moments deserve gold”
  • Paid social visual system
  • Creator content around daily pause rituals
  • Premium product storytelling
Phase 2 · Participation

The Shadow Prompt

Mid-flight

  • #momentsinshadows UGC callout
  • Influencer partnership
  • High Park bloom experience
  • Sampling and photo installation
Phase 3 · Conversion

The Golden Keepsake

Final push

  • Personalized Golden Jars
  • Retail and digital conversion
  • Winner announcement
  • Always-on social recap content
The Plan at Scale

A premium coffee story with cultural reach.

The recommended plan weights spend toward the channels that can make the repositioning felt: high-impact OOH for the premium reframe, social and influencer content for ritual-building, experiential for proof, and retail for conversion.

Student IMC project completed for Courange Inc brief at Seneca Polytechnic @ York. Nescafe, Nescafe Gold, and related marks belong to their owners. Campaign details are proposed for portfolio presentation, not live results.

OOH

Premium awareness placements built around light, shadow, and pause.

Hero

Social & UGC

#momentsinshadows prompts, social storytelling, and recap content.

High

Influencer Partnership

Creator-led rituals that show how Nescafe Gold fits into real pauses.

High

Experiential

High Park bloom sampling and photo participation moment.

Mid

Retail

Personalized Golden Jars and product storytelling near purchase.

Core

Contest Prize

Moments That Matter plaque and year supply of Nescafe Gold.

Hook